Transitioning from Training to Performance Consulting
Human Performance Improvement: Maximizing Performance - Performance Consulting Defined - Implementing Performance Consulting - Transitioning From Training - Our Approach
How to Transition From Training to Performance Consulting
These workshops provide an in-depth approach for transitioning your training department to a performance consulting department. The program consists of three two-day workshops with enough time between sessions to try out the skills you’ve learned in the real world.
Description
These workshops begin by distinguishing the common characteristics and approaches of a training organization with those of a true performance consulting organization. The critical skills required of a performance consultant are identified and practices, including performance analysis, gap analysis, consulting approaches, intervention selection, implementation and evaluation.
Sufficient time is provided between each two-day session for participants to reflect on their learning and to apply the newly-learned approaches to their work environment. Each subsequent session begins with a discussion of what worked-what didn’t and how we should address the challenges we faced while taking advantages of the positive outcomes.
Objectives
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Identify the differences between a training function and a performance consulting function
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Identify the key consulting skills required to become a successful performance consulting
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Identify the steps in conducting a performance analysis
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Identify the steps in conducting a performance gap analysis
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Identify actions for successfully managing organizational change
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Learn a comprehensive performance consulting model
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Develop an approach for evaluating performance interventions (particularly organizational impact)
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Learn how to conduct a stakeholder analysis
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Develop applications for the concept of “organizational alignment”
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Develop a draft of an action plan for making the training-to-performance consulting transition
Session One (two days)
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Defining performance consulting
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The marriage of instructional design and performance consulting
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Conducting a performance gap analysis
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Core competencies of a performance consultant
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How performance consultants work with their clients
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Analyzing your organization for performance improvement opportunities
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Introducing our performance consulting model
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Performance interventions (training and non-training)
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Change management and the transition to performance consulting
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Between-session work assignment
Session Two (two days)
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Review of between-session work assignment – lessons learned
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Principles of human performance improvement
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Conducting a front-end analysis
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Approaches to identifying and influencing human performance variables
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Separating symptoms from causes
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Between-session work assignment
Session Three (two days)
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Review of between-session work assignment – lessons learned
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How to conduct a stakeholder analysis
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How to develop powerful job aids
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Approaches to evaluating performance improvement interventions
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How performance consulting supports organizational alignment
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Evaluating transfer and impact on the business
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Developing a detailed plan for implementing performance consulting in your organization
Interested in this workshop?